Why product experience software should be the foundation of your feature launch strategy 🏗️
Despite what the term “feature launch” may imply, your strategy for launching a new feature isn’t something you should only be thinking about in the lead-up to go-live. Any plan for how you bring a new feature to market should begin well before launch (even before you start building it), and should help shape every stage of the journey—from research and development to marketing and adoption.
Creating a clearly defined launch strategy—and sticking to it—can determine whether your new feature sinks or swims. And when a successful release relies on the actions of many different teams, having a coordinated and data-informed plan is crucial, particularly at scale. The good news? Aligning your entire organization around and informing your go-to-market motions with a unified product experience (PX) solution can help.
Time To Read: 6 Minutes
Published: January 2023
Link: Why product experience software should be the foundation of your feature launch strategy 🏗️
Lyft is cracking down on late passengers. The ridesharing company quietly updated its support page with new wait time fees that it’ll charge at a per-minute rate, a policy that’s been around since December 2022, according to Lyft spokesperson Katie Kim (via TechCrunch).
The wait time fees start two minutes after a driver arrives at your location or five minutes for Lux Black and Lux Black XL rides. If a driver reaches your location ahead of time, the wait time fees won’t kick in until two minutes after your scheduled pickup.
Lyft doesn’t specify how much it’ll charge per minute and doesn’t outline any possible fees on its website. It only says that fees “vary by location” and that “additional wait time charges may apply to your trip depending on how busy it is.”
Read More: Now Lyft will charge extra if you make drivers wait 💸
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