Your CEO demands a feature that doesn’t make sense! 🤷🏻♀️
Bill Gates once famously said “Your most unhappy customers are your greatest source of learning.”While it’s a poignant quote, it doesn’t mean unhappy customers are your goal (there’s only so much positive spin Silicon Valley can put on failure).
Prevention, as always, is the best medicine. With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a few sharp strategies for avoiding them.
Time To Read: 5 Minutes
Published: October 2021
Link: 7 Customer Feedback Nightmares Product Managers Can Avoid
YouTube 🕹 is running a test that places its 4K videos behind a YouTube Premium subscription. In recent weeks, some users have reported seeing playback of 2160p resolution video restricted with text labeling it as a premium feature. YouTube has since confirmed via Twitter that those seeing the new restrictions were part of an experiment to better understand the feature preferences of Premium and non-Premium viewers.
It isn’t clear if YouTube will actually restrict all non-Premium users to 1440p video quality, and the company is directing users to leave feedback on the restrictions in order for the Google subsidiary to “make improvements.” Google did not provide further clarification when contacted by The Verge for comment.the edit button. "It is happening and you'll be okay," the company said in a tweet.
Read More: YouTube 🕹 locks 4K playback behind Premium subscriptions in the latest test
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Product: Capital
What It Does?: Capital provides software that enables founders to raise, hold, spend, and send funds all in one place. Capital has evolved its flagship fundraising tool to provide founders with banking solutions that streamline their startups.
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