What working at Figma taught me about customer obsession 👨🏻🍼
Figma is the business every business wants to be when they grow up: net dollar retention of over 150%, gross margins of 90%, generating $400m+ in ARR, and, 10 years in, still growing more than 2x year over year. Also, they’re the #1 fastest-growing enterprise software product in the world (according to Okta’s Businesses at Work 2023 report). And have you ever met someone who doesn’t love Figma? I don’t think so.
To help us all learn what Figma has done so right, I’m excited to bring you a special guest post by Sho Kuwamoto. Sho was the first product leader at Figma, and for the past seven years, as VP of Product leading the editor experience, has helped shape the special product and culture of Figma. Below, he shares his biggest lessons about building a product that’s beloved by people the world over.
Time To Read: 10 Minutes
Published: June 2023
Link: What working at Figma taught me about customer obsession 👨🏻🍼
PhonePe launched the Indus AppStore Developer Platform on Saturday, promising zero platform fee and no commission on in-app purchases as the Walmart-backed fintech races to win Android developers in Google’s largest market.
The Bengaluru-headquartered startup, which has amassed over 450 million registered users on its eponymous payments app, said developers can start registering and uploading their apps on the ‘made-in-India’ app store starting today. The app store, for which PhonePe has also partnered with phonemakers for distribution, features scores of locally relevant features including support for third-party payment providers, 12 Indian languages and a login system that revolves around phone numbers.
Read More: India’s PhonePe launches app store with zero fee in challenge to Google 💰
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